Cancellation And Refund Policy

Last Updated: 7-07-2024

At SD IT Solution, we strive to provide our customers with the highest quality software products and services. However, we understand that there may be circumstances where you need to cancel an order or request a refund. Please read our Cancellation and Refund Policy carefully to understand your rights and our procedures.

1. Cancellation Policy

Once an order has been placed and the product key(s) have been delivered to your email, the order cannot be canceled. All sales are final once the product key has been issued.

If you wish to cancel your order before the product key(s) have been delivered, please contact our support team immediately. We will make every effort to accommodate your request, but we cannot guarantee cancellation once the order process has begun.

2. Refund Policy

Due to the nature of digital products, we do not offer refunds once the product key(s) have been delivered. All sales are final.

If you receive an incorrect or defective product key, please contact our support team within 7 days of purchase. We will verify the issue and provide a replacement key or refund if necessary.

If you do not receive your product key(s) within 24 hours of purchase, please contact our support team. We will investigate the issue and resend the product key(s) or provide a refund if necessary.

3. Refund Process

To request a refund, please contact our support team at [Your Support Email] with your order details and a description of the issue. Our team will review your request and respond within 3 business days.

If your refund request is approved, the refund will be processed to the original payment method within 7-10 business days. You will receive a confirmation email once the refund has been issued.

4. Contact Information

If you have any questions or concerns about our Cancellation and Refund Policy, please contact us at:

SD IT SolutionBow Bazar, Jaigaon,West Bengal, Indiasditsolutionstore@gmail.com+917029126580